Crisis Intervention (Harrisburg)

Crisis Intervention is the 24 hour emergency mental health service provided by the Dauphin County Mental Health/Intellectual Disabilities Program. Crisis Intervention staff provide supportive counseling, outreach, assessment, and referral information to individuals experiencing an emotional crisis or difficulty in coping with a personal problem.

Crisis staff works to provide an immediate response to people experiencing a mental health emergency by:

De-escalating and supporting an individual or family in a crisis
Serve as a liaison to police, emergency departments, mental health facilities, and providers
Provide risk assessments and psychosocial assessment
Provide brief follow-up and support to individuals and families after a crisis
Provide information and referrals to individuals and families
Identify alternatives to hospitalization when possible, and facilitate voluntary or involuntary hospitalization when appropriate
Provide mental health disaster responses to the community, including first responders
Provide consultation and mental health training to community agencies